Payments, withdrawal and refunds
Consumers can use Withdraw from a purchase for an eligible active paid placement. For a duplicate charge, incorrect amount, failed refund or another payment problem, email info@muricads.com with the state, payment email, approximate date and Stripe receipt or order reference. Never send full card details.
Lost listing access
Open the claimed state and choose Is it yours? to recover access with the 16-digit claim code. If the code is lost or exposed, active paid owners can use the verified recovery route below. Support will not ask for passwords, full card data or the old management code. Exceptional cases can still contact info@muricads.com.
Request paid-owner recovery
This route never accepts email alone. It silently checks the exact order against the current paid owner before sending anything.
Free claims are not eligible for assisted transfer: product verification limits abuse but does not create a personal account or recovery identity. Their 16-digit management code remains the only recovery credential.
Unsafe or misleading listings
Open the territory and use Report this listing. The private form records the current listing cycle and preserves a snapshot for review. Urgent content can be suspended without deleting the evidence. Email remains available at info@muricads.com if the listing is no longer visible.
Rights and removal requests
Rights holders should identify the protected work, the allegedly infringing material, the territory or destination, their authority to act and a reliable contact. Send the request to info@muricads.com. We preserve relevant evidence while applying the Content Policy and applicable law.
Response information
Support is currently handled by Sharklab Srl. Include only information needed to investigate. Security checks, request history and operational decisions may be retained as described in the Privacy Policy.